A recent trip to Brico Depôt proved to be a steep learning curve by any standards.
We wanted bits and pieces from more than one section of the shop, which involved following procedures, at this point unfamiliar to us. Beginning inside the main building we searched the rows for the things on our list, but finding none of them we went back outside.
One item was displayed in the outer area and had to be collected from a separate building. As the item would have been difficult to describe I took a photo to show at the desk. Hilarity followed; not only was the photo idea novel, since the item had been put on display there had been a price cut. Should we be charged the price on the photo, or the new reduced price? It made the staff laugh anyway!
With a copy of our order in hand we went back to the main store to pay. Then it was back to the first building to collect our goods and get them on the roof rack.
Then the real fun started. We needed one or two things from the outdoor materials section. This operates as a secure drive-through. Prior to entry customers must declare purchases already made. The load on our roof bars was obvious!
We did a dry run on foot to get our bearings before taking the car and loading up.
Then joined the queue to pay...
What a busy place! They came on foot, by car and in every type of van...
In due course we were through the check point, with purchases secured... and a real sense of achievement at having made sense of the system.
Our next visit will be so much easier.. but I wonder if it will be as much fun?!